Videl Fuego I Double Side Burner
Videl
Complimentary Ridgecrest Guide Service™
Every Ridgecrest purchase includes freight delivery coordination through our Ridgecrest Guide Service™. Working alongside your Ridgecrest Installation Readiness™ assessment, we help confirm delivery access, site readiness, utility requirements, and installation planning so you can purchase with confidence and prepare for a successful delivery.
Ridgecrest Installation Readiness™
Level 4 • Advanced Installation: Multi-trade Coordination, or Structural Work or Integrated Utility Systems
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Electrical: None Required
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Gas: Gas Supply Connection Required (Natural Gas or Propane)
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Water: None required
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Site Prep: Integrated into walls, hardscape, or architectural systems
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Delivery: Freight Curbside Delivery
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Assembly: Fully assembled
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Placement: Combustible clearance considerations
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Professional Guidance: Licensed Gas Professional Strongly Recommended
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Warranty: See product warranty details
Shipping & Delivery
Videl products ship by freight directly from the manufacturer, with curbside delivery. Inspect every delivery before signing, and report damage, missing parts or incorrect items within 48 hours. Full Shipping & Delivery terms (PDF).
Ordering, Cancellations & Returns
Confirm fuel type and cutout dimensions before ordering. Orders can be cancelled within 24 hours of purchase. Returns are limited to unused, uninstalled products in original packaging, with manufacturer authorization and a 25% restocking fee. Full Ordering, Cancellations & Returns terms (PDF).
Warranty
Covered by Videl USA’s Limited Warranty, with periods by component (up to a limited lifetime on cast stainless steel grill burners). Register your product with Videl USA to activate coverage. Full Videl USA Limited Warranty (PDF).